Privacy Policy

Maryland Mediation Services
Last Updated: March 2026

1. Introduction

Maryland Mediation Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, communicate with us, or use our mediation and consulting services.

By using this website, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form

  • Request a consultation

  • Send us an email

  • Book a mediation session

  • Communicate with us by phone or online

The information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Any details you provide related to mediation services or consultations

We may also automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on the website

  • Date and time of access

This information helps us improve the performance and security of our website.


3. How We Use Your Information

We use the information collected for purposes including:

  • Responding to inquiries or consultation requests

  • Providing mediation and conflict resolution services

  • Communicating with you regarding appointments or services

  • Improving website functionality and user experience

  • Maintaining internal records and administrative purposes

  • Complying with legal and regulatory obligations

We do not sell or rent personal information to third parties.


4. Confidentiality and Mediation Communications

Maryland Mediation Services recognizes the importance of confidentiality in mediation processes. Information shared during mediation services is treated with strict confidentiality and handled in accordance with applicable laws and professional mediation standards.

Certain information may only be disclosed when required by law or court order.


5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies help us understand how visitors use the site and enable certain features.

You can disable cookies through your browser settings if you prefer not to allow them.


6. Third-Party Services

Our website may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for the privacy practices of those external websites.


7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.


8. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will promptly delete it.


9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data where legally permissible

To exercise any of these rights, please contact us using the information below.


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with the revised date.


11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Maryland Mediation Services
100 Cathedral Street, Suite 7
Annapolis, Maryland 21401
Email: susan@marylandmediation.services
Phone: 571-839-5301